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Confidentiality

The staff at Stepping Stone Center for Recovery is committed to providing all patients and their families with compassionate and superior care, while protecting patient information and confidentiality.

Not only do we believe each patient has the right to complete privacy, federal and state law require it. We carefully maintain patient records using the strictest accuracy and protect them at all costs.

At no time are we able to confirm or deny presence in our treatment program unless a patient has explicitly authorized us to do so, and then only to pre-approved persons.

Our facilities are tucked away in a quiet, wooded area of Jacksonville, free from distractions.

If you are using medical coverage for your stay, it will be necessary to provide your insurance or managed care company with clinical information in order to authorize your treatment.

We Say Admissions Coordinators. Our Patients Call Them “Lifesavers.”

Our Addiction Helpline is available to anyone struggling with a drug or alcohol problem, 24 hours a day, 7 days a week. The specialists on the other end are caring, empathetic folks that have been in your shoes and want to see you get better.  

Let someone help you today. Call us at 1-800-237-3150, or Live Chat from the privacy of your computer.

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TESTIMONIALS

I know you will never believe it but it has been ten and a half months since I finished treatment and am still in recovery. I know you will say it may be more of a miracle that I finished rehab being that I was about as resistant a patient can be, but I am making it one day at a time. Special thanks to Robert.

-- Terrance G, Morristown, New Jersey

My life was a shambles, my husband wanted a divorce and my children wouldn't speak with me. I felt hopeless until we all got together for family treatment. While we all have some hills to climb, my recovery is solid. Who would have thought, 476 days sober. Love to all.

-- Patti P, Atlanta, Georgia

You guys were right when you told me to get right into meetings. They have kept me clean and sober and I have made a lot of good friends. Thanks for bringing meetings into rehab.

-- Dean W, Dallas Texas